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Patient & Visitor Guide

Covid Vaccination Update

Essex County OB/GYN follows evidence-based practices in the care of our pregnant patients. The Centers for Disease Control and Prevention, the American College of Obstetricians and Gynecologists, the American College of Nurse Midwives, and multiple national leading organizations representing experts in maternal care and public health professionals have all recommended Covid-19 vaccination for pregnant and lactating women. Essex County OB/GYN Associates supports this recommendation.

Pregnant individuals are at increased risk of severe COVID-19 infection, including death. With cases rising as a result of the Delta variant, the best way for pregnant individuals to protect themselves against the potential harm from COVID-19 infection is to be vaccinated. Many employers are now mandating vaccination for employees. The current data are sufficient to support vaccine safety in pregnant and lactating individuals.

If You Arrive Late

In our efforts to make your visit more comfortable and to minimize your wait time, our office has implemented a late arrival policy. If a patient is more than 15 minutes late for an appointment, the appointment may need to be rescheduled. This is to ensure that the patients who arrive on time do not wait longer than necessary. Patients arriving late may be given the option to wait for another appointment time on the same day only if one is available. We will do our best to accommodate late‐comers, but are committed to providing timely care to our other patients.

How We Are Keeping You Safe During the Flu Season and COVID-19 Pandemic

All ECOBGYN offices follow guidelines from the Centers for Disease Control (CDC) and the Massachusetts Department of Public Health for all COVID-19 and Flu practices including masking and other infection control, testing, isolation, quarantine, and vaccination.

Telemedicine Visit Option
At Essex County OB/GYN our patients have the ability to speak with thier provider, without having to leave home. When you need care, your ECOBGYN team may determine that a telemedicine (video or phone) visit is the safest and most appropriate method based on your medical history and current health issue.

In addition, all of our staff are fully Covid vaccinated and we recommend vaccination and boosters for all patients. Our practice is currently providing a Covid-19 vaccine clinic one day per week to our pregnant and post-partum patients. If you are not vaccinated, the most important thing you can do is get vaccinated. If you are eligible to receive a booster and have not, you should do this as soon as possible. For more information and to make an appointment, please call our office at (978) 927-4800 to speak to a scheduler.

Patients can also obtain Covid-19 vaccines anywhere in the US by searching vaccines.gov. You can also text your zip code to 438829 or call 1-800-232-0233. Patients in Massachusetts can search on vaxfinder.mass.gov.

Thank you again for trusting ECOBGYN to care for you. We are dedicated to doing everything possible to make sure you can rely on us for the high-quality care and excellent patient experience that you have come to know. We wish you the best of health.

Reaching Your Doctor or Provider

Send a Portal Message
This is the fastest and easiest way to reach your doctor or provider for routine questions, to follow up on labs or to leave a message. Please note: The portal (email) system should not be used for urgent medical needs. Portal messages sent after 5 p.m. on Friday will not be read or responded to until Monday during business hours.

Phone Call
Our sophisticated new Call Queue system is activated. Patients now have the option to remain on hold or hang up (without losing their place in the queue), receiving a call back when it is their turn.

After Hours
ECOBGYN has providers on-call for urgent needs only. If you have an urgent medical need, the on-call provider may be able to help you with how to best receive care.

COVID-19 Patient / Visitor Update

In an effort to protect our patients, staff and visitors during the COVID pandemic masks are required by all staff, patients and visitors in our offices.

*While inside the practice, all staff, patients and visitors must wear a clean surgical mask that we will provide you. The mask must cover from the top of your nose to underneath your chin. You must wear the mask throughout your entire visit, even if you have been vaccinated. While this may differ from what you have experienced in other settings, if you refuse to wear a mask you may not be able to complete an in-person visit. If you are medically exempt from wearing a mask, you need to bring your documentation with you to your visit.

Please, do not bring any guests if the following applies to them, and call the office before your scheduled appointment if any of the following apply to you

  • Tested positive for Covid-19 within the last 2 weeks
  • Had exposure to someone with Covid-19 within the last 2 weeks
  • Have cold or flu-like symptoms

Standard Office Hours

Monday – Friday: 9:00 am – 5:00 pm

Please Note: Emergencies and deliveries do occur and occasionally cause delays in our schedule. We always try our best to honor your appointment time. If we are delayed, we will try to notify you, giving you the choice of rescheduling or being seen by another provider.